National Do Not Call Registry – How to file complaints?

I got a telemarketing call on the day when I activated my mobile connection. I do not know how all these information is reaching telemarketers. To stop these calls you should register with National Do Not Call Registry or with your telephone service provider. They will give you a registration number and all the telemarketing calls should stop within 45 days. I registered in this registry the very same day, I got the number activated.

Sad, I am still getting calls though, the frequency has reduced. Today also, I got a call from someone. I asked the caller where did they get my number from. They say that my number is there in their database. Next, I asked them for their details — which company she is working for. She handed over the call to someone else, who says that all those information is ‘personal’. How can the name of the company be personal? When I repeated the question, he hung up the call.

I filed a complaint with my telephone operator. You need to give them the number from which you got the call, date and time and details of the call. The call which I got was from someone who was doing marketing for a bank. My operator has given me a complaint number and assured me that they will take an action by 5th February, 2010. Let me see what happens.

I do not know how many people ‘enjoy’ such commercial calls. All the numbers in India should be added to NDCR and people who are willing to receive such calls should be able to remove their number from registry and receive the call. Telecom operators should also look into the bigĀ  issue — how these numbers reach a telemarketer?

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One Response to “National Do Not Call Registry – How to file complaints?”

  1. Vishnu says:

    I have the same apprehension. ‘How our personal details reach a telemarketer’

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